Automotive Receptionist

Lithia & Driveway; Urbandale (IA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision

Paid Holidays & PTO

Short/Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Job summary

Ramsey Subaru of Des Moines is seeking an Automotive Body Shop Receptionist to join our customer-focused team. You will answer calls, greet visitors, direct inquiries, take messages, and support the receptionist area with professionalism and courtesy.

Open availability is required to support dealership operations, including evenings, weekends and holidays. A background in customer service is helpful; a valid driver's license may be needed for vehicle-related tasks.

Qualifications

• 1+ years of customer service, reception, or related experience.
• Comfortable answering a high volume of phone calls and interacting with customers.
• Valid driver's license and acceptable driving record.

Responsibilities

• Answer incoming phone calls promptly and provide helpful customer service.
• Greet customers and visitors in a warm, courteous and professional manner.
• Direct customers to the appropriate team member and connect them with the right department.
• Transfer phone calls accurately and efficiently.
• Take clear, accurate messages and ensure information is communicated to the appropriate team member.
• Maintain a clean, organized reception area and showroom.
• Support the team with other duties as needed.

Skills

Customer service

Reception

Communication

Education

High School diploma or equivalent

Job description

Dealership:L0384 Ramsey Subaru of Des MoinesRamsey Subaru of Des MoinesHiring: Automotive Body Shop ReceptionistPay: To Be Discussed during in-person interviewsSchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.Reports to: Body Shop ManagerWhy Join Our Team?Why Join Our TeamAt Ramsey Subaru of Des Moines, you'll join a customer-focused team that has served Iowa drivers since 1975. We're committed to providing a welcoming, knowledgeable and straightforward experience for our customers while creating opportunities for our employees to grow.Customer-Focused Team: Work with a team recognized by customers for friendly, knowledgeable and helpful service.Make an Impact: Help create the easy, informative and low-pressure experience customers value.Career Growth: Build valuable automotive skills with opportunities to learn, develop and grow your career.Training & Support: Learn from experienced team members and receive the training and support you need to succeed.Community Connection: Join a locally operated dealership that supports organizations and causes throughout the Greater Des Moines community.Part of Lithia & Driveway: Grow your career with a dealership backed by one of the largest automotive retail companies in the United States.What You'll DoAnswer incoming phone calls promptly and providing helpful customer service.Greet customers and visitors in a warm, courteous and professional manner.Direct customers to the appropriate team member and help connect them with the right department.Transfer phone calls accurately and efficiently.Take clear, accurate messages and ensure information is communicated to the appropriate team member.Assist customers with basic questions and requests in person and by phone.Page or contact employees when requested by customers or visitors.Keep the reception area, desk and showroom clean, organized and welcoming.Support the team with other duties as needed.What You'll Bring1+ years of customer service, reception, retail, hospitality or related experienceComfortable answering a high volume of phone calls and interacting with customers throughout the day.Valid driver's license and acceptable driving record.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.