Automotive Front Desk Specialist

L0384 Ramsey Subaru of Des Moines; Urbandale (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Holidays

PTO

Disability Insurance

Life Insurance

401(k)

Employee Stock Purchase

Learning Center

Vehicle Discounts

Wellness Programs

Job summary

L0364 Ramsey Subaru of Des Moines seeks a friendly automotive receptionist to support the Body Shop and dealership operations. You will greet customers, route calls, schedule appointments, and help connect clients with the right team members.

This role emphasizes superior customer service, a professional demeanor, and flexibility to work evenings, weekends, and holidays as needed to meet demand. Experience in retail or service is a plus; a valid driver's license is required.

Qualifications

• 1+ year in customer service, reception, retail or hospitality.
• Comfortable handling high volumes of inbound calls.
• Valid driver's license and clean driving record.

Responsibilities

• Answer incoming phone calls promptly and provide helpful customer service.
• Greet customers and visitors warmly and professionally.
• Direct customers to the appropriate team member.
• Transfer phone calls accurately and efficiently.
• Take clear messages and relay information to the right person.
• Keep reception area clean and welcoming.

Skills

Customer Service

Phone Handling

Professional Greeting

Communication

Education

High School Diploma

Job description

L0364 Ramsey Subaru of Des Moines seeks a friendly automotive receptionist to support the Body Shop and dealership operations. You will greet customers, route calls, schedule appointments, and help connect clients with the right team members.

This role emphasizes superior customer service, a professional demeanor, and flexibility to work evenings, weekends, and holidays as needed to meet demand. Experience in retail or service is a plus; a valid driver's license is required.