Automotive Quick Lane Manager

Crossroads Ford Wake Forest; Wake Forest (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

401k matching

Job summary

Crossroads Ford Wake Forest is seeking a full-time manager for the Quick Lane department. The role involves overseeing department operations, monitoring sales and profitability, and ensuring customer satisfaction.

Qualified candidates should have at least two years of automotive industry experience, preferably with dealership exposure. Benefits include health insurance, 401k matching, and a supportive work environment.

Qualifications

• Two or more years in automotive industry required; Dealership experience preferred.
• Must be at least 18 years of age or older.
• Legally eligible to work in the United States.

Responsibilities

• Oversee all aspects of Quick Lane department.
• Monitor sales, gross profit, and expenses on a daily basis.
• Handle any customer concerns that need management involvement.

Skills

Automotive industry experience

Management experience

Customer service

Job description

Job Location

Crossroads Ford of Wake Forest - Wake Forest, NC 27587

Position Type

Full Time

Primary Responsibilities

• Oversee all aspects of Quick Lane department
• Monitor sales, gross profit, and expenses on a daily basis
• Work closely with other department managers
• Handle any customer concerns that need management involvement
• Maintain a positive working relationship with manufacturer representatives
• Keep open repairs orders current
• Hire, train, motivate, counsel, and monitor the performance of all service department staff
• Maintain training and certification requirements per manufacturer and dealer standards
• Demonstrate behaviors consistent with the company's Vision, Mission, and Values in all interactions with customers, co‑workers and suppliers
• Adhere to all company policies, procedures and safety standards
• Prolonged periods of computer usage and data entry
• Any other duties assigned by management necessary to fulfill the company's needs

Qualifications

• Two or more years in automotive industry required; Dealership experience preferred
• Management experience a plus
• Must be at least 18 years of age or older
• Legally eligible to work in the United States
• Valid driver's license
• Successfully pass drug screen, background and motor vehicle records check

Benefits

• Always closed on Sunday
• Strong Internal Growth Potential
• Professional & moral work environmentPaid time off
• Health Insurance, Dental Insurance, Vision Insurance
• Short and Long Term Disability Insurance, Life Insurance
• Matching 401k