Lead Automotive Quick Lane & Service Operations

Crossroads Ford Of Wake Forest Inc; Wake Forest (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision insurance

Life insurance

Short/Long term disability insurance

401k matching

Paid time off

Sunday closed

Job summary

Crossroads Ford Of Wake Forest Inc. is seeking a Quick Lane department leader to oversee daily operations, drive sales and gross profit, and work closely with other departments. The role includes handling customer concerns and maintaining strong relationships with manufacturer representatives.

The position requires 2+ years in the automotive industry, dealership experience preferred, and a background in management is a plus. Valid license and eligibility to work in the United States are required.

Qualifications

• 2+ years in automotive industry required.
• Dealership experience preferred.
• Management experience a plus.

Responsibilities

• Oversee Quick Lane department operations.
• Monitor sales, gross profit, and expenses daily.
• Collaborate with other department managers.
• Address customer concerns requiring management involvement.
• Maintain positive relationships with manufacturer representatives.
• Keep open repair orders current.
• Maintain training and certification per manufacturer/dealer standards.
• Adhere to company policies, procedures and safety standards.

Skills

Automotive industry experience

Dealership experience

Management experience

Job description

Crossroads Ford Of Wake Forest Inc. is seeking a Quick Lane department leader to oversee daily operations, drive sales and gross profit, and work closely with other departments. The role includes handling customer concerns and maintaining strong relationships with manufacturer representatives.

The position requires 2+ years in the automotive industry, dealership experience preferred, and a background in management is a plus. Valid license and eligibility to work in the United States are required.