Automotive Product Specialist - Customer-Focused Sales

Fontana Chrysler Dodge Jeep RAM; Fontana (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonuses

Health insurance

Dental

Vision

Life insurance

401K

Wellness program

Community involvement

Vacation & holidays

Job summary

Fontana Chrysler Dodge Jeep RAM is seeking an enthusiastic Automotive Product Specialist who can present new and used vehicles with expertise, promote options and financing, and build lasting customer relationships.

The ideal candidate has a positive attitude, strong communication, and a willingness to continually prospect to meet quotas; automotive knowledge is a plus, and training is provided.

Qualifications

• Proven sales experience preferred; we will train the right person.
• Previous sales experience a plus (any industry).
• Neat, clean, and professional appearance.
• Pleasant/friendly demeanor and an outgoing personality.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Able to achieve goals with limited direct supervision.
• Basic computer and internet skills.
• Unrestricted California driver's license and clean driving record.
• Excellent follow through skills.
• Understanding of manufacturer's specifications.
• Familiarity with automotive financing preferred.
• Maintaining a positive can-do attitude.

Responsibilities

• Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.
• Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed.
• Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements.
• Maintains accurate sales documentation.
• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions.
• Attends all staff meetings, trainings, and educational classes as required.
• Create and maintain excellent relationships with our customers.
• Maintain excellent CSI scores.
• Maintain strong knowledge base of all new vehicle makes and models.
• Follow up on all sales leads from a variety of sources (phone, walk-ins, newspaper ads, referrals, etc.).
• Performs other duties as assigned.
• Work with Sales Managers to ensure individual and department sales goals are met.

Skills

Proven sales experience

Customer service mindset

Excellent communication

Interpersonal skills

Ability to meet quotas

Problem-solving skills

Basic computer skills

Driver's license

Education

High School Diploma or GED

Job description

Fontana Chrysler Dodge Jeep RAM is seeking an enthusiastic Automotive Product Specialist who can present new and used vehicles with expertise, promote options and financing, and build lasting customer relationships.

The ideal candidate has a positive attitude, strong communication, and a willingness to continually prospect to meet quotas; automotive knowledge is a plus, and training is provided.