Automotive Product Specialist

Lexus of Great Neck; Manhasset (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Lexus of Great Neck is seeking a tech-savvy, customer-focused individual to deliver an exceptional vehicle-delivery experience in a retail setting. You will guide clients through features and technology, answer questions, and ensure a confident handoff.

Ideal candidates have strong communication skills and a background in customer service; growth into sales or management is possible. Compensation is competitive for the role.

Qualifications

• Tech-savvy with Apple devices, smartphones or apps.
• Excellent communication and interpersonal skills.
• Patient and capable of teaching others.
• Retail, hospitality or customer service background is a plus.

Responsibilities

• Walk customers through new vehicle features (Bluetooth, navigation, safety tech, apps).
• Create a fun, stress-free delivery experience.
• Follow up to ensure customers feel confident using their vehicle.
• Be the go-to expert for vehicle technology.

Skills

Tech-savvy

Communication skills

Teaching aptitude

Customer service experience

Job description

Love tech? Great with people? This is not your typical dealership job.

We’re looking for someone to deliver an exceptional customer experience by helping clients understand and enjoy their new vehicle.

What You’ll Do:

• Walk customers through their new vehicle features (Bluetooth, navigation, safety tech, apps)
• Create a fun, stress-free delivery experience
• Follow up to ensure customers feel confident using their vehicle
• Be the “go‑to” expert for vehicle technology

What This Job Is NOT:

• No cold calling
• No negotiating
• No sales pressure

What We’re Looking For:

• Tech-savvy (Apple, smartphones, apps, etc.)
• Great personality and communication skills
• Patient and good at teaching others
• Retail, hospitality, or customer service experience is a plus

Why This Role is Awesome:

• Work with the latest automotive technology
• Growth opportunities into sales or management

Annual Compensation Range: $45,000 - $50,000

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.