Vehicle Technology Specialist

Hudsonlexus; Columbia (SC); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) retirement plan with employer match

Paid Vacation and Personal Leave

Career advancement opportunities

Job summary

Jim Hudson Audi in Columbia, South Carolina is looking for a motivated Vehicle Technology Specialist. In this role, you will ensure every guest understands their vehicle's technology and safety features. A competitive salary of $16 to $20 per hour and comprehensive benefits including medical and dental insurance are offered.

Your responsibilities will include demonstrating vehicle features and providing tech support. We prioritize customer service excellence and a professional appearance.

Qualifications

• Professional appearance and presentation skills are necessary.
• Ability to translate complex technical information into simple terms.
• Customer service excellence mandatory.

Responsibilities

• Explain vehicle technology features to customers.
• Troubleshoot customer tech issues and answer questions.
• Conduct new hire product training and ensure Audi certification is maintained.

Skills

Customer service excellence

Verbal/written communication

Professional appearance

Ability to explain technical information

Job description

Jim Hudson Audi is seeking a motivated, high-quality Vehicle Technology Specialist candidate to ensure that every guest leaves completely knowing their vehicle and feeling comfortable with the technology and safety features that the Audi Brand delivers!

What we offer:

• Pay: $16-$20/hour
• Guaranteed Audi Training and any tools needed to make your job a better experience for you and the clients
• 5-day work week - Closed on Sundays
• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Career advancement opportunities
• A positive and professional work environment

Responsibilities - Vehicle Technology Specialist:

• Explain and demonstrate vehicle features (Bluetooth, apps, driver-assist) with customers after the purchase of their vehicle
• Troubleshoot and resolve customer tech issues, answering questions about vehicle systems
• Demonstrate dedication to exceeding customer expectations
• Attend sales meetings and training offered by the dealership and the manufacturer
• Maintain 100% Audi Certification
• Go over Audi Survey with customers, as well as follow up on existing surveys
• Conduct new hire product training videos and walk through training for new technology
• Ensure that the guest area is tidy each day and guest snacks are refilled throughout the day

Requirements - Vehicle Technology Specialist:

• Previous Auto Sales experience is not required, but a plus
• Customer service excellence is required
• Professional appearance, verbal/written communication, and presentation skills
• Ability to translate complex technical information into simple terms.
• Resume must be uploaded
• Valid US driver's license and good driving record
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.