Automotive Product Expert & Customer Experience Champion

Carlsbad Tech; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Base Salary plus commissions

Health, Dental, Medical

401K

Structured training

Job summary

A family-owned automotive dealership in Charlotte, NC is seeking an outgoing Automotive Product Genius to enhance customer interactions and brand awareness. This role involves using social media to attract clients, assisting customers in selecting vehicles, and maintaining high levels of customer satisfaction. Ideal candidates should possess a clean driver’s license and a friendly personality with a strong work ethic. The dealership offers a competitive salary with commissions, health benefits, and opportunities for career growth.

Qualifications

• Must have a clean & valid driver’s license.
• Must be willing to submit to a background check.
• Preferred experience using social media tools.

Responsibilities

• Use social media to attract new clients and enhance brand awareness.
• Contact current owners to update records and seek opportunities.
• Follow up with internet leads and walk-in customers.
• Learn product knowledge and become a certified product representative.
• Assist customers in vehicle selection by asking questions and listening.
• Explain product performance and benefits to prospects.
• Build strong rapport with customers.
• Perform knowledgeable presentations and demonstrations of vehicles.
• Maintain customer satisfaction.

Skills

Social media and brand awareness experience

Enthusiastic and great work ethic

Outgoing with a friendly personality

Job description

A family-owned automotive dealership in Charlotte, NC is seeking an outgoing Automotive Product Genius to enhance customer interactions and brand awareness. This role involves using social media to attract clients, assisting customers in selecting vehicles, and maintaining high levels of customer satisfaction. Ideal candidates should possess a clean driver’s license and a friendly personality with a strong work ethic. The dealership offers a competitive salary with commissions, health benefits, and opportunities for career growth.