Automotive Product Expert & Customer Champion

Hicks Automotive Group; Robstown (TX); On-site; USD 27,900 - 35,712; Full time

Job summary

Hicks Automotive Group in Robstown, Texas is seeking an Automotive Product Specialist to greet customers on the lot, understand their needs, and present Mitsubishi model features and benefits. You will become the vehicle expert, guide delivery, follow up on leads via CRM, and build long-lasting customer relationships.

Training provided; strong communication and people skills are essential. This role offers a base pay of $2,500 per month plus performance bonuses.

Qualifications

• Excellent verbal and written communication skills.
• Ability to maintain a high-energy personality throughout the day.
• Ready to learn new product details quickly.
• Clear driving record and valid driver’s license.

Responsibilities

• Greet and guide clients as they appear on the lot to proceed into the sales process.
• Engage in conversation to understand needs and manage expectations.
• Become an expert on Mitsubishi model features and competitor comparisons.
• Assist clients in identifying the right vehicle to fulfill their wants and needs.
• Continuously develop product and sales acumen to become the vehicle expert.
• Customize vehicle delivery and ensure client understands operational features.
• Follow up daily on sales leads using CRM.
• Build enriching, long-lasting relationships with customers.
• Maintain strong knowledge of all new vehicle makes and models.

Skills

High energy personality

Excellent communication

Customer service

Team player

Attention to detail

Learning quickly

Valid driver’s license

Job description

Hicks Automotive Group in Robstown, Texas is seeking an Automotive Product Specialist to greet customers on the lot, understand their needs, and present Mitsubishi model features and benefits. You will become the vehicle expert, guide delivery, follow up on leads via CRM, and build long-lasting customer relationships.

Training provided; strong communication and people skills are essential. This role offers a base pay of $2,500 per month plus performance bonuses.