Vehicle Product Expert & Customer Advisor

Bob Johnson Auto Group; City of Rochester (NY); Presencial; USD 22.000 - 23.000; Jornada completa

Descripción de la vacante

Bob Johnson Auto Group in Rochester, NY is seeking an Automotive Product Specialist to assist customers throughout the vehicle purchasing process by providing product knowledge, answering questions, and delivering excellent customer service.

You will demonstrate features, maintain product knowledge, and help drive sales while upholding confidentiality and dealership policies. This role offers growth within the automotive industry and requires strong communication and organizational skills.

Formación

• Strong communication and interpersonal skills
• Customer service and sales experience preferred
• Ability to learn and retain automotive product knowledge
• Professional appearance and attitude
• Basic computer and organizational skills
• Ability to manage confidential information responsibly
• Valid driver’s license and acceptable driving record preferred

Responsabilidades

• Assist customers in selecting vehicles that best fit their needs and budget
• Demonstrate vehicle features, technology, and performance capabilities
• Maintain strong product knowledge of current and upcoming vehicle models
• Build positive relationships with customers to create a professional sales experience
• Complete and process sales-related paperwork accurately and efficiently
• Ensure proper handling and protection of sensitive customer and financial information
• Follow dealership policies, compliance standards, and confidentiality procedures
• Communicate effectively with management, finance departments, and service teams
• Maintain showroom appearance and vehicle presentation standards
• Meet individual and team sales goals

Conocimientos

Sales and customer service

Product knowledge and presentation

Attention to detail

Time management

Professional communication

Data privacy and confidentiality awar­

Descripción del empleo

Bob Johnson Auto Group in Rochester, NY is seeking an Automotive Product Specialist to assist customers throughout the vehicle purchasing process by providing product knowledge, answering questions, and delivering excellent customer service.

You will demonstrate features, maintain product knowledge, and help drive sales while upholding confidentiality and dealership policies. This role offers growth within the automotive industry and requires strong communication and organizational skills.