Automotive Porter | Vehicle Transport & Customer Experience

Napleton Auto Group; Schaumburg (IL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401(k) with matching

Union benefits through Teamsters Local

Job summary

Napleton Auto Group in Schaumburg is seeking an energetic Automotive Porter to welcome customers and move vehicles safely. You will help with arrivals, departures and deliveries, maintaining a neat lot and coordinating with the service team.

The role is an in‑person position within a union shop (Teamsters Local 731). Strong communication and a customer‑friendly attitude are essential, with preference for experience driving manual transmissions and bilingual abilities.

Qualifications

• Must have valid driver’s license with clean driving record.
• Authorized to work in the USA.
• In-person / on-site position.

Responsibilities

• Safely transport vehicles between parking lots, service drive, and dealership floors.
• Assist customers with arrivals and departures, providing a welcoming experience.
• Maintain organized parking areas and direct vehicles to designated spots.
• Deliver vehicles for appointments, test drives, and customer delivery to support service staff.
• Communicate clearly with team and customers to coordinate vehicle movements.
• Keep service drive and lot clean, presentable, and hazard‑free.
• Uphold company safety standards when moving vehicles and interacting with guests.

Skills

Manual transmission experience

Strong communication

Customer service oriented

Bilingual abilities

Job description

Steve Napleton Auto Group Love Where You Work

Napleton's Schaumburg Buick GMC is looking for an energetic, reliable, and customer-friendly Automotive Porter to join our team. As a Porter, you are often the first point of contact for our customers — your positive attitude and professionalism set the tone for the entire dealership experience. This is a Teamsters Local 731 union shop; union membership is required.

Responsibilities

• Safely transport vehicles between the parking lot, service drive, and dealership floors, including vehicles with manual transmissions
• Assist customers with vehicle arrivals and departures, providing a welcoming and professional experience
• Maintain organized parking areas, directing vehicles to designated spots and managing lot space efficiently
• Support service department staff by delivering vehicles for appointments, test drives, and customer delivery
• Communicate clearly with team members and customers to coordinate vehicle movements
• Keep the service drive and lot clean, presentable, and hazard-free
• Uphold all company safety standards and policies when moving vehicles and interacting with guests

Preferred Skills & Experience

• Experience driving manual transmission vehicles is a plus
• Strong communication skills; bilingual abilities are an advantage
• Customer service-oriented mindset with a friendly, professional demeanor
• Ability to work in a fast-paced, outdoor/indoor environment

Requirements

• Valid driver's license with a clean driving record (required)
• Authorized to work in the USA
• In-person position
• 401(k) with matching
• Benefits provided through Teamsters Local 731 collective bargaining agreement

Additional Information

Membership with the Teamsters Local 731 union is required. This is an in-person role.

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About Steve Napleton Auto Group

Steve Napleton Auto Group is one of Chicagoland's most trusted automotive dealer groups, with over a dozen locations spanning the northwest and southwest suburbs. Family-owned since 1931 and community-focused, we represent some of the world's most respected automotive brands — and we're proud to build long-term careers, not just jobs. Our team members enjoy a supportive culture, ongoing training, competitive compensation, and real opportunities for advancement within the group.