Automotive Parts Store Pro — Growth Path

NAPA Auto Parts; Grass Valley (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee Stock Purchase Plan

Job summary

NAPA Auto Parts in Grass Valley, CA is seeking a part-time Store Pro to serve as the primary contact for customers in-store, delivering high-quality automotive parts solutions and engaging with retail and wholesale clients.

This role emphasizes product knowledge, responsiveness, and strong customer engagement while supporting store operations and logistics in a fast-paced retail environment.

Qualifications

• High School Diploma or GED.
• Valid Driver's License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Customer service

Communication

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA Auto Parts in Grass Valley, CA is seeking a part-time Store Pro to serve as the primary contact for customers in-store, delivering high-quality automotive parts solutions and engaging with retail and wholesale clients.

This role emphasizes product knowledge, responsiveness, and strong customer engagement while supporting store operations and logistics in a fast-paced retail environment.