Auto Parts Sales Pro - Customer-Driven Retail

NAPA Auto Parts; Poway (CA); On-site; USD 36,000 - 46,000; Full time

Job summary

NAPA Auto Parts in Poway, CA is seeking a Store Pro to serve as the primary contact for customers in our retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and strong customer engagement.

You will operate POS and inventory tools, deliver high-energy service in a fast-paced environment, and help maintain accurate inventory and order fulfillment while ensuring a

Qualifications

• Requires a high school diploma or GED.
• Strong communication and interpersonal skills.
• Customer-focused mindset with good listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support logistics.

Skills

Communication

Customer-focused

Problem solving

Learning mindset

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Job description

NAPA Auto Parts in Poway, CA is seeking a Store Pro to serve as the primary contact for customers in our retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and strong customer engagement.

You will operate POS and inventory tools, deliver high-energy service in a fast-paced environment, and help maintain accurate inventory and order fulfillment while ensuring a