Automotive Parts Specialist — Store Pro

Genuine Parts Company; Norcross (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

The Genuine Parts Company's NAPA Store in Norcross, GA seeks a Store Associate to serve customers with automotive parts solutions and maintain a welcoming store environment.

You will use product knowledge to assist retail and wholesale customers, operate POS and inventory systems, and support fast-paced store operations while delivering top-notch service and fostering customer loyalty.

Qualifications

• High School Diploma or GED.
• Valid Driver's License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Perform general housekeeping and maintain a safe, welcoming store environment.
• Assist with inventory control activities including receiving, stocking, and cycle counts.
• Contribute to store operations and team support to optimize performance.

Skills

Communication

Customer Service

Problem Solving

Learning Agility

Teamwork

Education

High School Diploma or GED

Job description

The Genuine Parts Company's NAPA Store in Norcross, GA seeks a Store Associate to serve customers with automotive parts solutions and maintain a welcoming store environment.

You will use product knowledge to assist retail and wholesale customers, operate POS and inventory systems, and support fast-paced store operations while delivering top-notch service and fostering customer loyalty.