Automotive Parts Specialist – Retail & Wholesale

NAPA Auto Parts; Greer (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

NAPA Auto Parts is seeking a Store Associate to serve as the primary contact for customers in the retail store, delivering high-quality automotive parts solutions and engaging customer experiences. You will support both retail and wholesale customers, leveraging product knowledge to assist teammates and maintain efficient store operations in a fast-paced environment.

The role emphasizes customer-focused service, accurate order fulfillment, and active participation in team-driven store

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication (verbal and written) and interpersonal skills are essential.
• Customer-focused mindset with strong listening and problem-solving abilities are required.
• Willingness to learn automotive parts and technology systems is needed.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts.
• Contribute to various store operations and team support tasks as needed to optimize store performance.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Customer service

Communication

Problem solving

Teamwork

Automotive parts knowledge

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts is seeking a Store Associate to serve as the primary contact for customers in the retail store, delivering high-quality automotive parts solutions and engaging customer experiences. You will support both retail and wholesale customers, leveraging product knowledge to assist teammates and maintain efficient store operations in a fast-paced environment.

The role emphasizes customer-focused service, accurate order fulfillment, and active participation in team-driven store