Automotive Parts Specialist - Retail & Wholesale Support

USA GPC Genuine Parts Company; Stuart (VA); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Descripción de la vacante

Genuine Parts Company is seeking an energetic Store Pro to serve as the primary customer contact in our NAPA-branded store. You will provide automotive parts solutions for retail and wholesale customers, leveraging product knowledge to boost satisfaction and sales while supporting overall store operations.

The role emphasizes delivering a positive customer experience, operating POS and inventory tools, and coordinating deliveries in a fast-paced retail setting.

Formación

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders, and support logistics and fulfillment.

Conocimientos

Strong communication

Customer-focused mindset

Willingness to learn

Problem-solving ability

Educación

High School Diploma or GED

ASE Certification (not required)

Descripción del empleo

Genuine Parts Company is seeking an energetic Store Pro to serve as the primary customer contact in our NAPA-branded store. You will provide automotive parts solutions for retail and wholesale customers, leveraging product knowledge to boost satisfaction and sales while supporting overall store operations.

The role emphasizes delivering a positive customer experience, operating POS and inventory tools, and coordinating deliveries in a fast-paced retail setting.