Automotive Parts Specialist - Growth Path & Benefits

NAPA Auto Parts; Fontana (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Job summary

Fontana, CA-based NAPA Auto Parts is hiring for a Store Pro to serve as the primary contact for customers, delivering an engaging experience and automotive parts solutions in a fast-paced retail setting.

You will use product knowledge to assist both retail and wholesale customers, operate POS and inventory tools, and help maintain accurate records while supporting team members and store operations for overall performance.

Qualifications

• High School Diploma or GED.
• Valid Driver's License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment.
• Hands-on experience with vehicle repair or maintenance.
• Knowledge of inventory or cataloging systems.
• Background in automotive/ diesel/ heavy equipment/ marine environments; ASE (not required).

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate deliveries and prepare orders.
• Perform housekeeping, cleaning, and organizational tasks to maintain a professional store.
• Assist with inventory control activities and maintain accurate records.
• Contribute to store operations and team support to optimize performance.
• Support continuous improvement initiatives related to store processes.

Skills

Strong communication

Customer-focused

Willingness to learn

Education

High School Diploma or GED

Job description

Fontana, CA-based NAPA Auto Parts is hiring for a Store Pro to serve as the primary contact for customers, delivering an engaging experience and automotive parts solutions in a fast-paced retail setting.

You will use product knowledge to assist both retail and wholesale customers, operate POS and inventory tools, and help maintain accurate records while supporting team members and store operations for overall performance.