Automotive Parts Specialist & Customer Champion

Genuine Parts Company; Hammond (LA); On-site; USD 18,000 - 25,000; Full time

Job summary

Genuine Parts Company, operating as NAPA in a retail store, seeks a Store Pro to deliver automotive parts solutions and provide a high-quality customer experience. You will assist both retail and wholesale customers, apply product knowledge, use POS and catalog tools, and help with inventory and deliveries in a fast-paced environment.

This entry-level role offers growth within the organization as part of the store operations team, reporting to the Store Manager and collaborating with counter

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Provide accurate automotive parts solutions to customers (retail and wholesale).
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools and communication devices.
• Maintain high energy in a fast-paced retail environment.
• Support store operations, inquiries, and general workflow.
• Build relationships to drive loyalty and repeat business.
• Coordinate deliveries and prepare orders for customers and drivers.

Skills

Customer-focused mindset

Strong communication

Problem-solving

Willingness to learn

Team collaboration

Education

High School Diploma or GED

Tools

POS system

Inventory/catalog tools

Job description

Genuine Parts Company, operating as NAPA in a retail store, seeks a Store Pro to deliver automotive parts solutions and provide a high-quality customer experience. You will assist both retail and wholesale customers, apply product knowledge, use POS and catalog tools, and help with inventory and deliveries in a fast-paced environment.

This entry-level role offers growth within the organization as part of the store operations team, reporting to the Store Manager and collaborating with counter