Automotive Parts Specialist - Customer-Focused Growth Role

Genuine Parts Company; Escondido (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company (NAPA) is seeking a Store Pro to be the primary contact for customers in our retail store. You will provide automotive parts solutions to retail and wholesale customers, leveraging product knowledge and a friendly, efficient approach to help drive store performance.

You will operate POS and cataloging systems, assist with inventory, coordinate deliveries, and maintain a safe, welcoming environment.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.
• Experience in automotive, retail, or parts environment is a plus.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Communication

Customer focus

Problem solving

Willingness to learn

Teamwork

Education

High School Diploma or GED

Tools

Inventory systems

Job description

Genuine Parts Company (NAPA) is seeking a Store Pro to be the primary contact for customers in our retail store. You will provide automotive parts solutions to retail and wholesale customers, leveraging product knowledge and a friendly, efficient approach to help drive store performance.

You will operate POS and cataloging systems, assist with inventory, coordinate deliveries, and maintain a safe, welcoming environment.