Automotive Parts Specialist — Fast-Paced, Customer-Focused

NAPA Auto Parts; Richmond (VA); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan: 401(k) with company  

Paid Time Off: Vacation, personal days

NAPA discount

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Richmond, VA is seeking an Automotive Parts Specialist. You’ll help fleet customers, source parts, and share your parts knowledge with the team in a fast-paced environment.

This role requires a valid driver's license, a High School Diploma or GED, and strong verbal and written communication. Starting pay is $13.75 per hour, with benefits including health insurance, 401(k) with match, and paid time off.

Qualifications

• Valid Driver's License.
• Previous experience in a parts store or automotive industry or willingness to learn all things auto parts.
• High School Diploma or GED.
• Excellent verbal and written communication skills.
• Great listening skills and empathy for customer.
• Ability to work around an airport environment in a shop environment.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use your parts knowledge to assist other team members and answer questions for customers.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Parts knowledge

Customer service

Verbal communication

Team collaboration

Education

High School Diploma or GED

Tools

Cataloging systems

Inventory management systems

Sourcing tools

Job description

NAPA Auto Parts in Richmond, VA is seeking an Automotive Parts Specialist. You’ll help fleet customers, source parts, and share your parts knowledge with the team in a fast-paced environment.

This role requires a valid driver's license, a High School Diploma or GED, and strong verbal and written communication. Starting pay is $13.75 per hour, with benefits including health insurance, 401(k) with match, and paid time off.