Automotive Parts Specialist - Fast-Paced & Customer-Focused

CarMax Inc.; Austin (TX); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Job summary

CarMax Austin is seeking an Auto Parts Associate to support our service department by ensuring the right parts are available for vehicle service. You will manage inventory, assist with part identification, and uphold compliance and safety standards while delivering top-notch customer service.

In this fast-paced role, you’ll work across teams to resolve issues, process shipments, and maintain accurate records using CarMax systems.

Qualifications

• Read, interpret, and record data accurately for inventory and transactions.
• Intermediate PC skills, including spreadsheet proficiency.
• Strong collaboration across departments.
• Ability to manage multiple tasks in a fast-paced environment.
• Physical ability to lift up to 50 lbs and be on your feet for extended periods.
• Effective verbal communication for customer and team interactions.
• Completion of CarMax-provided training in all parts processes.

Responsibilities

• Identify and provide accurate parts for internal and external customers to ensure timely vehicle service.
• Receive, stock, and maintain inventory with precision, including cycle counts and proper stocking levels.
• Process shipments and returns, including incorrect or defective parts, ensuring vendor compliance.
• Control supplies to minimize waste and maintain cost efficiency.
• Allocate parts using CarMax systems for seamless workflow and accurate documentation.
• Deliver exceptional customer service through clear communication and problem-solving.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Data interpretation

Spreadsheet proficiency

Cross-functional collaboration

Multitasking

Verbal communication

Training compliance

Job description

CarMax Austin is seeking an Auto Parts Associate to support our service department by ensuring the right parts are available for vehicle service. You will manage inventory, assist with part identification, and uphold compliance and safety standards while delivering top-notch customer service.

In this fast-paced role, you’ll work across teams to resolve issues, process shipments, and maintain accurate records using CarMax systems.