Automotive Parts Specialist: Inventory & Customer Care

CarMax Inc.; Austin (TX); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax is hiring an Auto Parts Associate in Austin to ensure technicians have the right parts and maintain stock accuracy. You will handle inventory, assist with part identification, and support a safe, efficient service area while delivering excellent customer care.

You will operate in a fast-paced environment, adhering to EH&S guidelines and collaborating across departments to keep vehicle service on track. CarMax supports growth and meaningful work in a high-volume store.

Qualifications

• Ability to read, interpret, and record data accurately for inventory and transactions.
• Intermediate PC skills with spreadsheet proficiency.
• Strong collaboration across departments.
• Ability to manage multiple tasks in a fast-paced environment.
• Physical ability to lift up to 50 lbs and work on your feet for extended periods.
• Effective verbal communication for customer and team interactions.
• Completion of CarMax-provided training in all parts processes.

Responsibilities

• Identify and provide accurate parts for internal and external customers to ensure timely vehicle service.
• Receive, stock, and maintain inventory with precision, including cycle counts and proper stocking levels.
• Process shipments and returns, including incorrect or defective parts, ensuring vendor compliance.
• Control supplies to minimize waste and maintain cost efficiency.
• Allocate parts using CarMax systems for seamless workflow and accurate documentation.
• Deliver exceptional customer service through clear communication and problem-solving.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data interpretation

Spreadsheet skills

Collaboration

Multitasking

Physical stamina

Verbal communication

CarMax training completed

Job description

CarMax is hiring an Auto Parts Associate in Austin to ensure technicians have the right parts and maintain stock accuracy. You will handle inventory, assist with part identification, and support a safe, efficient service area while delivering excellent customer care.

You will operate in a fast-paced environment, adhering to EH&S guidelines and collaborating across departments to keep vehicle service on track. CarMax supports growth and meaningful work in a high-volume store.