Automotive Parts Specialist Fast Accurate Service

NAPA Auto Parts; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401K

Job summary

NAPA Auto Parts in Omaha, NE, seeks a Parts Professional to provide prompt, courteous service in-store, over the phone, or at the dealer’s shop. You will look up parts in catalogs or the POS system, process orders with accuracy, and help customers meet their needs with technical knowledge of products, warranties, and policies.

Key responsibilities include greeting customers, using the catalog and system efficiently, resolving issues, maintaining professional demeanor, and supporting store

Qualifications

• High School Diploma or equivalent is required.
• Excellent communication and organizational skills are essential.
• Ability to recognize part numbers and line codes quickly for accurate delivery.

Responsibilities

• Greet customers and assess needs to recommend parts.
• Lookup parts in catalogs or POS system and process orders accurately.
• Advise customers on parts and warranties and assist store personnel as needed.
• Learn and use catalog and POS systems to maintain pricing and inventory information.
• Support training and perform other tasks as assigned by management.

Skills

Customer service

Communication skills

Education

High School Diploma or equivalent

ASE Parts Specialist certification

Job description

NAPA Auto Parts in Omaha, NE, seeks a Parts Professional to provide prompt, courteous service in-store, over the phone, or at the dealer’s shop. You will look up parts in catalogs or the POS system, process orders with accuracy, and help customers meet their needs with technical knowledge of products, warranties, and policies.

Key responsibilities include greeting customers, using the catalog and system efficiently, resolving issues, maintaining professional demeanor, and supporting store