Automotive Parts Specialist

NAPA Auto Parts; Bethany (OK); On-site; USD 26,000 - 38,000; Full time

Job summary

NAPA Auto Parts in Oklahoma is seeking a Store Pro to serve as the main contact for customers in the retail store, delivering a high-quality experience and automotive parts solutions. You will support both retail and wholesale customers, leveraging product knowledge to drive service and sales in a fast-paced environment.

The role emphasizes strong customer engagement, teamwork, and adherence to store processes, with opportunities for growth within the organization.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer-focused mindset.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Strong communication

Customer-focused

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory systems

Job description

NAPA Auto Parts in Oklahoma is seeking a Store Pro to serve as the main contact for customers in the retail store, delivering a high-quality experience and automotive parts solutions. You will support both retail and wholesale customers, leveraging product knowledge to drive service and sales in a fast-paced environment.

The role emphasizes strong customer engagement, teamwork, and adherence to store processes, with opportunities for growth within the organization.