Automotive Parts Specialist - DIY & Tech Expert

Advance Auto Parts; Winchester (VA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Job summary

Advance Auto Parts is seeking a Retail Parts Pro in Virginia to support advanced DIY services and part knowledge. The role requires expert use of store systems, identification and sourcing of parts, and delivering superior customer service for both in-store and phone interactions.

Responsibilities include managing DIY services such as battery installation, testing, and wiper installs, while maintaining inventory accuracy and storefront appearance. A valid driver’s license is required.

Qualifications

• Strong knowledge of automotive systems and parts.
• Able to read safety rules and manuals written material.
• Experience using store inventory and POS systems.
• Ability to work days, evenings, and weekends.
• Must have a valid driver’s license.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts lookup

Automotive knowledge

POS systems

Troubleshooting

Tools

Word

Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro in Virginia to support advanced DIY services and part knowledge. The role requires expert use of store systems, identification and sourcing of parts, and delivering superior customer service for both in-store and phone interactions.

Responsibilities include managing DIY services such as battery installation, testing, and wiper installs, while maintaining inventory accuracy and storefront appearance. A valid driver’s license is required.