Automotive Parts Pro — DIY Expert & Customer Advisor

Advance Auto Parts; Sterling (VA); On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts in Sterling, VA is seeking a Retail Parts Pro to support advanced DIY customers and parts lookup. This full-time role requires deep automotive knowledge, proficiency with store systems, and a focus on safe, accurate service.

You will assist with battery testing/installation, wiper services, and inventory processes while meeting sales goals and maintaining high standards of customer experience. ASE certification is preferred; a valid driver's license is required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver's license.
• ASE Certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive knowledge

Parts lookup systems

POS system operation

Diagnostic equipment

Customer service

Microsoft Excel

Safety awareness

Team collaboration

Education

ASE Certification (P2)

Driver's license

Tools

Microsoft Excel

Parts lookup systems

POS systems

Diagnostic equipment

Job description

Advance Auto Parts in Sterling, VA is seeking a Retail Parts Pro to support advanced DIY customers and parts lookup. This full-time role requires deep automotive knowledge, proficiency with store systems, and a focus on safe, accurate service.

You will assist with battery testing/installation, wiper services, and inventory processes while meeting sales goals and maintaining high standards of customer experience. ASE certification is preferred; a valid driver's license is required.