Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts; Stuart (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading auto parts retailer in Virginia is seeking a Retail Parts Professional to support DIY customers with advanced automotive knowledge and sales abilities. The role involves providing top-tier customer service, meeting sales goals, and managing DIY services such as battery installations. Candidates should have 3-5 years of automotive parts experience, a valid driver's license, and strong communication skills. This is a full-time position with various responsibilities in-store.

Qualifications

• Must have a valid driver’s license.
• 3-5 years of prior automotive parts experience required.
• Proven sales ability with past experience in customer transactions.

Responsibilities

• Provide selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes.

Skills

Automotive systems knowledge

Sales skills

Customer service skills

Communication skills

Organizational skills

Diagnostic ability

Education

3-5 years of prior automotive parts experience

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS and parts lookup systems

Job description

A leading auto parts retailer in Virginia is seeking a Retail Parts Professional to support DIY customers with advanced automotive knowledge and sales abilities. The role involves providing top-tier customer service, meeting sales goals, and managing DIY services such as battery installations. Candidates should have 3-5 years of automotive parts experience, a valid driver's license, and strong communication skills. This is a full-time position with various responsibilities in-store.