Auto Parts Pro: DIY Tech & Customer Solutions

Advance Auto Parts Inc.; Stafford (VA); On-site; USD 24,000 - 26,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Virginia to support advanced DIY services and parts knowledge. The role emphasizes expert store systems usage, part identification, and excellent customer service.

It is a full-time position requiring reliability and strong communication with customers and teammates. Responsibilities include assisting customers in-store and over the phone, meeting sales targets, and performing DIY services like battery installation and testing.

Qualifications

• Must have a valid driver’s license.
• ASE certification preferred, but not required.
• 3–5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Customer service

English communication

Sales driven

Teamwork

Flexibility

Education

ASE certification preferred

Valid driver’s license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Virginia to support advanced DIY services and parts knowledge. The role emphasizes expert store systems usage, part identification, and excellent customer service.

It is a full-time position requiring reliability and strong communication with customers and teammates. Responsibilities include assisting customers in-store and over the phone, meeting sales targets, and performing DIY services like battery installation and testing.