Automotive Parts Pro & DIY Service Expert

Advance Auto Parts Inc.; Williamsburg (VA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Williamsburg, VA. The role focuses on expert parts knowledge, advanced store systems, and DIY service support for customers in person and over the phone.

You will handle battery installations, testing, wiper services, parts identification, and sourcing from multiple channels. A valid driver's license is required; ASE certification is preferred. Excellent communication and sales skills are essential for success.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past customer transactions.
• Must have a valid driver's license.
• ASE certification preferred, but not required.
• Speak and write English; Spanish a plus.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Customer service

Part lookup

Inventory systems

POS operations

Automotive knowledge

Diagnostics equipment

Sales skills

Safety knowledge

Communication skills

English language

Education

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Williamsburg, VA. The role focuses on expert parts knowledge, advanced store systems, and DIY service support for customers in person and over the phone.

You will handle battery installations, testing, wiper services, parts identification, and sourcing from multiple channels. A valid driver's license is required; ASE certification is preferred. Excellent communication and sales skills are essential for success.