Automotive Parts & Customer Experience Specialist

O'Reilly Auto Parts; Findlay (OH); Sur place; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Paid Time Off

Résumé du poste

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high‑level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support management in daily tasks while maintaining accurate cash handling and returns processing.

The role emphasizes friendly service, multi‑tasking across phone and in‑store interactions, with opportunities for training and growth within a stable, employee‑driven company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling in-store and on the phone.
• Fluency in multiple languages, Spanish highly desired.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Support store management and installers as needed.
• Handle cash, checks, and card transactions securely.
• Process exchanges/returns per policy.
• Address customer complaints in a friendly manner.
• Perform daily operational tasks and in-store services.

Connaissances

Customer service

Multitasking

Alphanumeric matching

Spanish language desirable

Formation

ASE certification

Description du poste

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high‑level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support management in daily tasks while maintaining accurate cash handling and returns processing.

The role emphasizes friendly service, multi‑tasking across phone and in‑store interactions, with opportunities for training and growth within a stable, employee‑driven company.