Automotive Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts

Wabash (IN)

On-site

USD 19,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Competitive wages
Paid Time Off
401k Plan
Health Insurance
Tuition Assistance
Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. You will greet customers, assist with product selections, process transactions, and support store operations while maintaining store appearance and inventory accuracy.

Qualifications include strong customer service, multitasking ability, and familiarity with automotive parts. Bilingual candidates are encouraged to apply, with a comprehensive compensation package and growth

Qualifications

  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

  • Greet customers and assist them in selecting merchandise.
  • Support managers and installer service specialists in serving professional customers as needed.
  • Process exchanges and returns per company policy and handle cash/credit transactions.
  • Answer store phone calls, look up parts, quote prices, and promote related items.
  • Perform in-store services (e.g., install wipers, test batteries) as trained.
  • Drive a delivery vehicle when required by business needs.

Skills

Alphanumeric matching
Customer service
Multitasking
Spanish language

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. You will greet customers, assist with product selections, process transactions, and support store operations while maintaining store appearance and inventory accuracy.

Qualifications include strong customer service, multitasking ability, and familiarity with automotive parts. Bilingual candidates are encouraged to apply, with a comprehensive compensation package and growth

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