Automotive Parts Specialist — Service, Growth & Benefits

O'Reilly Auto Parts; Loretto (TN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with company contributions

Medical/Dental/Vision insurance

Tuition assistance

Career growth opportunities

Stock purchase plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and involves greeting customers, assisting in merchandise selection, and handling transactions with accuracy.

Bilingual candidates are encouraged to apply, with opportunities to assist professional customers and participate in daily stock, planogram updates, and basic in-store services.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges and returns per company policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with inventory, stocking, and planogram updates.
• Perform in-store services and operate store equipment after training.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Tools

Brake lathe

Test equipment

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and involves greeting customers, assisting in merchandise selection, and handling transactions with accuracy.

Bilingual candidates are encouraged to apply, with opportunities to assist professional customers and participate in daily stock, planogram updates, and basic in-store services.