Automotive Parts Specialist — Customer Service & Growth

O'REILLYAUTO; Bellevue (WA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Insurance benefits

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers in-store. You will greet customers, assist with merchandise choices, and support management in daily tasks.

Strong phone and in-person service skills are essential, with emphasis on accurate pricing, returns, and related selling. The role may involve operating store equipment after training and performing various in-store services.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask handling customers on the phone and in-store simultaneously.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professionals and installers as needed and directed.
• Answer store calls, lookup parts and quote prices, and promote related items.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers in-store. You will greet customers, assist with merchandise choices, and support management in daily tasks.

Strong phone and in-person service skills are essential, with emphasis on accurate pricing, returns, and related selling. The role may involve operating store equipment after training and performing various in-store services.