Automotive Parts Specialist — Customer-Centric, Growth Path

O'Reilly Auto Parts; Mount Horeb (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in-store. The role also supports store management with daily tasks and encouraging bilingual applicants.

You will assist customers, handle transactions, and help maintain store presentation and inventory. Responsibilities include greeting customers, processing returns, addressing complaints, and performing various in-store services and stock updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must multitask between phone and in-store interactions.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers and installers as needed.
• Handle cash, checks, and card transactions with accuracy.

Skills

Customer service

Multitasking

Alphanumeric matching

Tools

Weatherly index system

Automotive parts catalog

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in-store. The role also supports store management with daily tasks and encouraging bilingual applicants.

You will assist customers, handle transactions, and help maintain store presentation and inventory. Responsibilities include greeting customers, processing returns, addressing complaints, and performing various in-store services and stock updates.