Automotive Parts Specialist - Customer-Focused Pro

Factory Motor Part; McCook (IL); On-site; USD 36,000 - 56,000; Full time

Job summary

Factory Motor Parts in McCook, IL is seeking an Automotive Parts Professional to answer calls, identify customer needs, sell parts, and strengthen relationships with customers. The role requires looking up parts in our catalog system and providing accurate order processing.

Responsibilities include recommending solutions, maintaining knowledge of parts, warranties and promotions, and performing additional duties as needed.

Qualifications

• 3+ years experience with automotive parts.
• 1-2 years sales and customer service experience.
• Ability to look up parts in parts cataloging systems.
• Excellent verbal and written communication skills.
• ASE certification is a plus.

Responsibilities

• Look up auto parts in FMP parts catalog system.
• Process customer orders with high accuracy.
• Troubleshoot and make recommendations to meet customer needs.
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs.
• Performs other duties as assigned.

Skills

Automotive Parts

Sales & Customer Service

Parts Catalog Lookup

Job description

Factory Motor Parts in McCook, IL is seeking an Automotive Parts Professional to answer calls, identify customer needs, sell parts, and strengthen relationships with customers. The role requires looking up parts in our catalog system and providing accurate order processing.

Responsibilities include recommending solutions, maintaining knowledge of parts, warranties and promotions, and performing additional duties as needed.