Auto Parts Specialist: Customer-Focused Parts Expert

Factory Motor Parts Co; Bellevue (NE); On-site; USD 32,000 - 46,000; Full time

Job summary

Factory Motor Parts Co in Bellevue, Nebraska is seeking an Auto Parts Professional to handle customer calls, identify needs, and sell automotive parts. You will look up parts in our catalog, process orders accurately, and build lasting relationships with customers.

Candidates should have 3 years in automotive parts and 1-2 years in sales/customer service, with excellent verbal and written communication. Knowledge of mechanics is a plus; ASE certification is beneficial.

Qualifications

• 3 years experience with Automotive Parts.
• 1-2 years previous sales and customer service experience.
• Ability to look up parts in parts cataloging systems.
• Excellent verbal and written communication skills.
• Strong background in mechanics and ASE certification is a plus.

Responsibilities

• Looking up auto parts in our FMP parts catalog system.
• Process customer orders with high degree of accuracy.
• Trouble shoot and make recommendations to meet customer needs.
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs.
• Performs other duties as assigned.

Skills

Customer service

Parts lookup

Written communication

Product knowledge

Education

ASE certification

Tools

Parts catalog system

Job description

Factory Motor Parts Co in Bellevue, Nebraska is seeking an Auto Parts Professional to handle customer calls, identify needs, and sell automotive parts. You will look up parts in our catalog, process orders accurately, and build lasting relationships with customers.

Candidates should have 3 years in automotive parts and 1-2 years in sales/customer service, with excellent verbal and written communication. Knowledge of mechanics is a plus; ASE certification is beneficial.