Automotive Parts Pro | Customer-Centric Specialist

Factory Motor Parts; Illinois; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

401K

Profit sharing

Paid holidays/vacation/sick time

Job summary

Factory Motor Parts in McCook, IL seeks an experienced Automotive Parts Professional to assist customers by identifying needs, selling parts and building relationships. You will answer calls, look up parts in our catalog, and process orders with accuracy.

The ideal candidate has 3 years of automotive parts experience, 1-2 years in sales or customer service, and strong communication skills. ASE certification is a plus, and a commitment to excellent service is essential.

Qualifications

• Experience with automotive parts counter role
• 3 years experience with automotive parts
• 1-2 years sales and customer service experience
• Ability to look up parts in catalogs
• Excellent verbal and written communication
• ASE certification is a plus

Responsibilities

• Answer phone calls to identify customer needs and sell automotive parts
• Look up parts in our catalogs
• Process customer orders with high accuracy
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
• Troubleshoot and make recommendations to meet customer needs

Skills

Automotive parts

Sales & customer service

Parts catalog lookup

Verbal & written communication

ASE certification

Job description

Factory Motor Parts in McCook, IL seeks an experienced Automotive Parts Professional to assist customers by identifying needs, selling parts and building relationships. You will answer calls, look up parts in our catalog, and process orders with accuracy.

The ideal candidate has 3 years of automotive parts experience, 1-2 years in sales or customer service, and strong communication skills. ASE certification is a plus, and a commitment to excellent service is essential.