Automotive Parts Specialist - Customer-Focused & Growth

O'Reilly Auto Parts; Seymour (IN); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, shares in tasks, and encourages bilingual applicants.

You will assist customers in selecting merchandise, handle returns and cash transactions, and promote company service programs. Qualified candidates will have strong customer service, multitasking ability, and familiarity with automotive parts.

Competenze

• Required: ability to quickly match alphanumeric sequences.
• Required: outstanding, friendly, professional customer service.
• Required: multitask while assisting in-store and on the phone.
• Desired: familiarity with automotive parts and related sales knowledge.
• Desired: ASE certification and bilingual Spanish proficiency.

Mansioni

• Greet and assist retail and installer customers in selecting merchandise.
• Promote and execute customer service programs.
• Assist managers with installer services and store tasks.
• Process exchanges/returns per policy and handle cash/credit transactions.
• Resolve customer complaints in a friendly manner.

Conoscenze

Customer service

Multitasking

Bilingual – Spanish

Strumenti

Weatherly index system

Automotive parts catalog

Descrizione del lavoro

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, shares in tasks, and encourages bilingual applicants.

You will assist customers in selecting merchandise, handle returns and cash transactions, and promote company service programs. Qualified candidates will have strong customer service, multitasking ability, and familiarity with automotive parts.