Automotive Parts Specialist | Customer-Driven & Inventory Pro

Mercedes Benz of El Cajon; Fletcher Hills (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Health & Wellness program

Paid vacation and holidays

Community involvement

Job summary

Mercedes-Benz of El Cajon is seeking a knowledgeable Parts Counterperson to assist customers in person or by phone, locate parts in inventory or via external sources, and arrange for delivery and installation. The ideal candidate has 5+ years in automotive parts, preferably at a dealership, with excellent service and communication skills.

We offer competitive pay and a comprehensive benefits package including health, dental, vision, life, 401K, wellness programs, and paid vacation/holidays.

Qualifications

• 5+ years of parts counter experience (dealership preferred).
• Mercedes-Benz experience a plus.
• Excellent telephone and customer service skills.
• Inventory control experience.
• Desire to work in a commission and performance-based environment.
• Professional appearance and work ethic.
• Self-starter and self-motivator.

Responsibilities

• Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts.
• Takes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutions.
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached.
• Stocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory system.
• Receives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelving items, and returning damaged items to supplier.
• Maintains safe and secure environment by following safety and security standards and procedures and complying with codes.
• Updates job knowledge by participating in educational opportunities and reading about new products.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Performs other duties as assigned.

Skills

Parts counter experience

Customer service

Inventory control

Mercedes-Benz experience

ADP experience

Bilingual Spanish

Tools

ADP software

Job description

Mercedes-Benz of El Cajon is seeking a knowledgeable Parts Counterperson to assist customers in person or by phone, locate parts in inventory or via external sources, and arrange for delivery and installation. The ideal candidate has 5+ years in automotive parts, preferably at a dealership, with excellent service and communication skills.

We offer competitive pay and a comprehensive benefits package including health, dental, vision, life, 401K, wellness programs, and paid vacation/holidays.