Automotive Parts Counter Specialist

Courtesy Chevrolet San Diego; San Diego (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Life insurance

Medical, dental, vision insurance

401(k) plan

Employee vehicle purchase and service 

Job summary

Courtesy Chevrolet San Diego is seeking a knowledgeable Parts Counterperson to assist technicians, service advisors, wholesale and retail customers with parts needs. You will identify, source, sell, and distribute parts while delivering excellent service in a fast-paced dealership environment.

The role requires automotive parts experience, strong customer service, and proficiency with dealership software such as CDK. Competitive benefits and a team-focused culture are offered.

Qualifications

• Previous automotive parts experience required; dealership experience preferred.
• Strong knowledge of automotive parts, accessories, and inventory processes.
• Experience with CDK or other dealership management systems preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced environment.
• Basic computer proficiency required.

Responsibilities

• Assist retail, wholesale, and internal customers with parts inquiries and purchases.
• Accurately identify and locate automotive parts using manufacturer catalogs and dealership software.
• Process parts orders, invoices, credits, and returns.
• Provide parts support to service technicians and advisors to ensure efficient repair operations.
• Maintain proper inventory control and stocking procedures.
• Receive, inspect, and organize incoming parts shipments.
• Assist with cycle counts and inventory audits.
• Monitor backordered parts and communicate status updates to customers and dealership personnel.
• Maintain a clean, organized, and professional parts department.
• Promote accessories and additional parts sales opportunities when appropriate.
• Ensure accurate pricing and documentation of all transactions.
• Follow dealership policies, manufacturer requirements, and safety procedures.
• Perform other duties as assigned by management.

Skills

Automotive parts experience

Customer service

Inventory knowledge

CDK dealership software

Communication skills

Organizational multitasking

Basic computer proficiency

Tools

CDK

Job description

Courtesy Chevrolet San Diego is seeking a knowledgeable Parts Counterperson to assist technicians, service advisors, wholesale and retail customers with parts needs. You will identify, source, sell, and distribute parts while delivering excellent service in a fast-paced dealership environment.

The role requires automotive parts experience, strong customer service, and proficiency with dealership software such as CDK. Competitive benefits and a team-focused culture are offered.