Automotive Parts Specialist — Bilingual Customer Service

O'Reilly Automotive Stores, Inc.; Harrison Township (Allegheny County); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Wages

PTO

Stock Purchase Plan

401k

Medical/Dental/Vision Insurance

Career Growth

Descrizione del lavoro

O'Reilly Auto Parts in Harrison Township is seeking a Parts Specialist to provide high levels of service to retail and installer customers. The role supports store management, handles cash and returns, and may perform in-store services and deliveries as needed.

Ideal candidates are bilingual, familiar with automotive parts, and able to multitask between phone and in-store interactions, with opportunities for growth and advancement within the company.

Competenze

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling phone and in-store customers simultaneously.
• Familiar with automotive parts, cataloging, weatherly index system, and ASE cert is a plus.
• Fluency in multiple languages, Spanish highly desired.

Mansioni

• Greet retail/walk-in customers and assist with merchandise selection.
• Support professionals with parts lookup, quotes, and related items.
• Answer store calls per policy, process transactions, and returns.
• Maintain cash drawer, accept payments, and balance accurately.
• Assist with stock, planograms, image maker, and daily store tasks.
• Occasionally drive for deliveries and operate shop equipment after training.

Conoscenze

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

ASE certification

Bilingual (Spanish)

Descrizione del lavoro

O'Reilly Auto Parts in Harrison Township is seeking a Parts Specialist to provide high levels of service to retail and installer customers. The role supports store management, handles cash and returns, and may perform in-store services and deliveries as needed.

Ideal candidates are bilingual, familiar with automotive parts, and able to multitask between phone and in-store interactions, with opportunities for growth and advancement within the company.