Automotive Parts Specialist – Bilingual Customer Service

O'Reilly Auto Parts; Arlington Heights (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist to deliver high-quality service to retail and installer customers in Arlington Heights, Illinois. The specialist will support store management and engage in various tasks including customer assistance, cash handling, and operational duties.

Required skills include excellent customer service and the ability to multitask. A background in automotive parts is desired. The position offers competitive wages, paid time off, and career growth opportunities.

Qualifications

• Ability to provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Promote company customer service programs.
• Greet retail/walk-in customers and assist them.
• Complete assigned training relevant to position.
• Maintain cash drawer securely and accurately.
• Process exchanges and returns in a friendly manner.
• Perform daily operational tasks in the store.

Skills

Customer service

Multitasking

Alphanumeric sequence matching

Job description

O'Reilly Auto Parts is looking for a Parts Specialist to deliver high-quality service to retail and installer customers in Arlington Heights, Illinois. The specialist will support store management and engage in various tasks including customer assistance, cash handling, and operational duties.

Required skills include excellent customer service and the ability to multitask. A background in automotive parts is desired. The position offers competitive wages, paid time off, and career growth opportunities.