Automotive Parts Specialist - Bilingual & Customer-Focused

O'Reilly Auto Parts; Pratt (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Medical/Dental/Vision Insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers and to support store management in daily tasks. Bilingual abilities are encouraged, and you will handle cash, process returns, and assist with stock updates and in-store services as needed.

You will greet customers, advise on parts, and work with management to serve professional customers. Training and safety procedures will be part of your ramp-up, with opportunities for growth in a

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.
• Fluency in Spanish is highly desired.

Responsibilities

• Greet customers and assist with merchandise selection.
• Serve professional customers and support management as needed.
• Handle cash/credit transactions and returns per policy.
• Resolve customer complaints in a friendly manner.
• Assist with stock, planograms, and store maintenance.
• Perform in-store services and test equipment after training.

Skills

Customer service

Multitasking

Spanish language

Alphanumeric lookup

Education

N/A

Tools

POS system

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers and to support store management in daily tasks. Bilingual abilities are encouraged, and you will handle cash, process returns, and assist with stock updates and in-store services as needed.

You will greet customers, advise on parts, and work with management to serve professional customers. Training and safety procedures will be part of your ramp-up, with opportunities for growth in a