Automotive Parts Specialist: Bilingual Customer Expert

O'Reilly Auto Parts; Valdosta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

O’Reilly Auto Parts in Valdosta, GA is seeking a Parts Specialist to provide exceptional service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, addressing complaints, and helping with in-store services and stock updates. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Multitask by serving customers in-store and on the phone.
• Familiarity with automotive parts is desirable.

Responsibilities

• Greet customers and assist with merchandise selection.
• Process cash, checks, and card transactions accurately.
• Handle exchanges/returns per policy and resolve complaints.
• Maintain cash drawer securely and assist with stock updates.
• Support store management and installers on tasks as needed.
• Perform in-store services and basic troubleshooting per training.

Skills

Customer service

Multitasking

Alphanumeric matching

Communication

Education

ASE certification

Job description

O’Reilly Auto Parts in Valdosta, GA is seeking a Parts Specialist to provide exceptional service to retail and installer customers and to support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, addressing complaints, and helping with in-store services and stock updates. Bilingual candidates are encouraged to apply.