Bilingual Automotive Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Hoschton (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Paid time off

Job summary

O'Reilly Auto Parts in Hoschton, GA is seeking a Parts Specialist to provide high-level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply and contribute to a welcoming shopping experience.

You will greet customers, assist with merchandise selection, process transactions, handle exchanges, restock shelves, and perform routine store tasks.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges and returns per company policy.
• Address and resolve customer complaints professionally.
• Assist with stock updates, planograms, and image maker tasks.
• Perform in-store services (wipers, battery tests, etc.) as trained.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Hoschton, GA is seeking a Parts Specialist to provide high-level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply and contribute to a welcoming shopping experience.

You will greet customers, assist with merchandise selection, process transactions, handle exchanges, restock shelves, and perform routine store tasks.