Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; Merrill (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, vision insurance

401k with contributions

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist to provide high-level service to retail and installer customers. In this role, you will assist customers in-store and via phone while ensuring prompt service and support to management.

Bilingual candidates are encouraged to apply. The position involves handling cash transactions, processing returns, and performing various services for customers. O'Reilly offers a competitive total compensation package and emphasizes career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Must be able to multitask while handling customers through phone and in-store.
• Outstanding, friendly, and professional customer service skills required.

Responsibilities

• Provide excellent service to customers in-store and on the phone.
• Assist with daily operational tasks and complete assigned training.
• Address and resolve customer complaints in a friendly manner.

Skills

Customer service

Multitasking

Alphanumeric matching

Tools

Brake lathe

Job description

O'Reilly Auto Parts is looking for a Parts Specialist to provide high-level service to retail and installer customers. In this role, you will assist customers in-store and via phone while ensuring prompt service and support to management.

Bilingual candidates are encouraged to apply. The position involves handling cash transactions, processing returns, and performing various services for customers. O'Reilly offers a competitive total compensation package and emphasizes career growth.