Auto Parts Specialist — Customer Solutions Pro

NAPA; Sand Springs (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

NAPA in Sand Springs, OK is seeking a Store Associate to serve customers with automotive parts solutions and deliver a high-quality shopping experience. You will assist retail and wholesale customers, use POS and inventory tools, and support fast-paced store operations with energy and teamwork.

The role emphasizes accurate parts identification, strong communication, and a willingness to learn automotive systems while helping maintain a clean, welcoming store environment.

Qualifications

• High School Diploma or GED required or equivalent.
• Valid driver’s license is required.
• Strong communication and customer service mindset.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment preferred.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS and inventory/catalog systems efficiently.
• Maintain a high-energy, customer-focused store environment.
• Assist with inventory control, stocking, and cycle counts.
• Build relationships to drive loyalty and repeat business.
• Support store operations and logistics, including deliveries.

Skills

Strong communication

Customer-focused

Problem-solving

Willingness to learn

Team player

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Job description

NAPA in Sand Springs, OK is seeking a Store Associate to serve customers with automotive parts solutions and deliver a high-quality shopping experience. You will assist retail and wholesale customers, use POS and inventory tools, and support fast-paced store operations with energy and teamwork.

The role emphasizes accurate parts identification, strong communication, and a willingness to learn automotive systems while helping maintain a clean, welcoming store environment.