Automotive Parts & Service Specialist

O'Reilly Auto Enterprises, LLC; Salem (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in task completion. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise selection, quoting prices, handling payments, and performing daily store operations. Prior experience in automotive parts or related sales is valued, with opportunities for growth and a strong promote-from-within culture.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling customers in-store and on the phone.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist installers and store management with tasks as needed.
• Answer store calls, lookup parts and quote prices, and offer related items.
• Process exchanges and returns per policy.
• Maintain cash drawer and process payments (cash, checks, credit cards).
• Perform daily store operations and stock updates.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in task completion. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise selection, quoting prices, handling payments, and performing daily store operations. Prior experience in automotive parts or related sales is valued, with opportunities for growth and a strong promote-from-within culture.