Advanced Automotive Parts Pro - DIY Expert & Service Lead

Advance Auto Parts Inc.; Carolina (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in North Carolina. This full-time role focuses on providing exceptional customer service and expertise in automotive parts. Responsibilities include managing customer interactions, ensuring store standards, and providing DIY services. Candidates should have 3-5 years of automotive parts experience and proven sales ability. ASE Certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to read and interpret safety rules and operating procedures.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Ensure high standards of customer service and store appearance.
• Manage DIY services including battery installation and testing.

Skills

Working knowledge of automotive systems

Sales ability

Strong organizational skills

Effective communication

Ability to locate and stock parts

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive parts retailer is seeking a Retail Parts Pro in North Carolina. This full-time role focuses on providing exceptional customer service and expertise in automotive parts. Responsibilities include managing customer interactions, ensuring store standards, and providing DIY services. Candidates should have 3-5 years of automotive parts experience and proven sales ability. ASE Certification is preferred but not required.