Automotive Parts Pro: Expert DIY Support & Service

Advance Auto Parts Inc.; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services, including expert parts identification, battery installation, and wiper installs.

The role requires strong knowledge of store systems, parts catalogs, and automotive diagnostics, with ongoing focus on delivering an outstanding customer experience. You will work a range of days, evenings, and weekends, maintain store appearance, assist with inventory, and perform key holder duties.

Qualifications

• Friendly, effective communication with customers and peers.
• Strong knowledge of automotive systems and parts.
• Ability to locate and stock parts and operate store equipment.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Product knowledge

Sales skills

Communication

Inventory systems

POS systems

Diagnostic equipment

English language

Education

Driver's license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services, including expert parts identification, battery installation, and wiper installs.

The role requires strong knowledge of store systems, parts catalogs, and automotive diagnostics, with ongoing focus on delivering an outstanding customer experience. You will work a range of days, evenings, and weekends, maintain store appearance, assist with inventory, and perform key holder duties.